How to view SMS Messages that have been sent

Using SMS reminders and other notifications is a powerful way to reduce no shows and make sure your bookers are on time for their appointments. SMS messages reach your bookers no matter where they are with a quick text message reminding them their appointment is coming up soon.

This feature is available on the Individual, Professional and Teams plans.

To view the SMS messages that have been sent on your account, follow these instructions:

Navigate to the email address in the top right corner of your settings.
Select My Account, go to the Plan & Billing section, and click SMS. The SMS notifications history is at the bottom of the page.

The booker didn’t enter a valid mobile phone number on the booking form as shown in the sample screenshot.
The phone number question on the booking form was not Required and the booker didn't provide a number
The Question Type Phone Number was not used on the booking form
Not enough credits on your account to send the SMS
{ACCOUNT-MOBILE} is blank and cannot receive SMS
why did my SMS take more than 1 credit?

For further questions, contact our team at support@youcanbook.me.

Was this article helpful?