Auto purchase SMS credits
This feature is available on Individual, Professional and Teams plans.
With auto-purchase SMS turned on, you never need to worry about running out of SMS credits for notifications to your bookers.
Follow this guide to discover how to activate auto-purchase, set your chosen threshold for SMS credit renewal, and how to disable auto-purchase.
This feature is available on all our plans, including the Free one.
In this article:
Purchase SMS credits
You need to have SMS credits on your account before the option to turn on auto-purchase is available.
To purchase SMS, navigate to your My Account settings, and select SMS.
From the dropdown menu, select how many SMS you'd like to purchase, click "Purchase credits" to be redirected to the Stripe Customer Portal where you will enter your payment details.
Turn on auto purchase SMS credits
Once you have SMS credits on your account, the option to auto-purchase SMS will appear on the SMS page. Toggle it On to activate.
In the pop-up modal you'll choose:
1. How many SMS credits you'll add to your account on each auto purchase (the minimum is 20, the maximum is 10,000)
2. When the auto purchase will occur based on how many SMS credits are remaining on your account
3. The credit card you'd like to use for each auto purchase. You'll receive an email before you reach your set threshold that the auto purchase is about to occur on your account.
Edit auto purchase settings
You can edit your auto-purchase settings at any time by navigating back to your My Account settings, clicking SMS, and then Edit in the auto-purchase SMS credits box.
You can change how many SMS will be automatically purchased, the threshold before you're auto-charged, or the credit card that is charged each time.
Disable auto purchase
To turn off auto purchase on your account, toggle it to Off.
Once disabled, you will still receive an email notification when you are running out of SMS credits, but you will not be automatically charged for additional SMS credits.
For further questions, contact our team at support@youcanbook.me.
Join YCBM's Community Forum
Access your YCBM Dashboard